If there is a check mark beside Use Cached Exchange Mode, remove it and click Next.
In Outlook click on File, Account Settings → Account Settings.
If you continue to receive the pop-up message, please follow the procedure below to get rid of the message. Whether you hit cancel or log in, the prompt returns How to download Office 365 offline installer guide might also help you.A recent update to Microsoft Office has caused a login pop-up to appear in Microsoft Office. The computer where you deactivated Office 365 will no longer be displayed on the Installs page. Step 4: When you see the following confirmation dialog, click Sign out of Office button again to deactivate the Office 365 copy installed on the selected PC. When you sign out of Office installation, Office 365 will be deactivated on that computer. Check this matches with the computer name shown on the Office page before clicking the Sign out of Office link. Under the Computer Name tab, you can find your computer’s name. To check the computer name, type Sysdm.cpl in the Start/taskbar search field and hit the Enter key. If Office is installed on multiple computers, we suggest you verify the computer name before clicking the Sign out of Office link. Step 3: To deactivate an Office install, click on the Sign out of Office link next to the computer name. Step 2: The Devices section of the Install page displays all your computers where Office 365 is installed and activated. Step 1: Visit this page of Office, and sign-in to your Office account using the email address that you used to subscribe to Office 365. UPDATE in Feb 2020: Microsoft has replaced deactivating Office installs with signing out of them, but both are essentially the same. This method applies to Office 365 Home and Personal editions.
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